We support refund without reason before the order is shipped

After the order is shipped, the product can be returned or exchanged within 7 days from the date of package received for quality issues, please contact info@thedrchen.com for more information.

Please understand that all products sold in this store are highly private personal items and cannot be sold twice, therefore, all products sold will not be returned or exchanged after 7 days from the date of package received.